How does the matching tool work?

What do I need to do to be matched with the right therapist for me?

Sofia avatar
Written by Sofia
Updated over a week ago

Matching

Based on your needs and requests, we can match you with one of our affiliated therapists. With the help of our simple matching tool, you save time and energy on finding the right therapist.

You will answer a number of questions about how you have been feeling lately and what you wish was working better in your life. Based on your answers, our system matches you with the licensed therapists who have the most relevant skills and experience for your needs.

It takes about 5-10 minutes to answer the questions and the questionnaire contains 25-50 questions. The number of questions varies depending on the answers you give. When you have finished with the questions, you will receive about 5 suggestions of relevant therapists. The therapists are presented in turn based on how well their skills matched with you, based on your answers in the questionnaire.

Browse all therapists

If you do not want to fill in the matching questionnaire, but instead want to see an overview and browse through all the therapists that you can book an appointment with via Ahum, you can choose to see a list of them here.


Customer satisfaction guarantee

Since Ahum was launched in January 2017, we have provided several thousand therapy sessions with very good results. At Ahum, there are only licensed psychologists and psychotherapists with solid education and experience, and we continuously ensure the quality of all the therapists who are connected to Ahum. We are therefore confident that our services are of high quality, create value and that our customers are satisfied with our service. Over 98% of those who made a match via Ahum have been satisfied with their match!

If, however, you are not satisfied with the therapist you have met via the matching tool, Ahum has a customer satisfaction guarantee, which means that you can book one meeting with a new therapist through Ahum, free of charge. The customer satisfaction guarantee only applies to the first conversation with your therapist. To use the guarantee, please contact us at info@ahum.se within 72 hours of your first call, and we will help you.

We hope this will lower the threshold further for more people to seek help from a

psychologist or psychotherapist.

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